Dec 03, 2024  
2021-2022 Graduate Bulletin 
    
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2021-2022 Graduate Bulletin [ARCHIVED CATALOG]

MHA 5480 - Conflict Management for Healthcare Environments

Credit Hours 3
Prerequisite: MHA major or permission of Chair
Description: This course will give the student a blueprint for redefining resolution and building a culture of constructive conflict management, from designing a conflict management strategy and developing a formal resolution process to embedding mediation, engaging stakeholders, and training managers in resolution skills.