Jul 24, 2025  
2015-2016 Undergraduate Bulletin 
    
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2015-2016 Undergraduate Bulletin [ARCHIVED CATALOG]

PTMA 3465 - Quality Process Control for Non-Satisfactions

3 Credit Hours
Description: This course teaches students how to translate organizational missions and strategies into comprehensive sets of performance measures using proactive indicators of performance such as financial, customer, internal process data and indicators of learning and innovation.