Apr 25, 2024  
2016-2017 Undergraduate Bulletin 
    
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2016-2017 Undergraduate Bulletin [ARCHIVED CATALOG]

LDSP 3450 - The Quality Manager

3 Credit Hours
Cross Listed PTMA 3450 - Effective Spring 2017, this course changed department.
Description: This course provides a thorough understanding of the principles, terms, and concepts of quality management to include quality standards, implementing organizational assessments, and building and maintaining customer satisfaction.